Weighing up the rise of technology in terms of beauty and cosmetic therapists.

  • Humans will provide specific services, while others will be automated.
  • Booking is becoming increasingly automated and software takes over much of the minutiae of CRM management, spas may find themselves without a need for front desk staff.
  • Recent development of massage robots.
  • Manicurists and pedicurists are at a high likelihood  of being taken over by robots — 95% — for automation. Massage therapists fared better with a 55% likelihood of automation, despite the recent development of massage robots.
  • People will still want to be touched by people – but we won’t need them to do our nails.
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